Building Fit Governments
"Everyone knows that in order to reach optimum levels of health, you have to exercise - and that you have to keep at it, day after day after day. No big secret here. It's the same with process improvement, and specifically, Lean processes." - Dan Markovitz
Dan Markovitz helps organizations become faster, stronger, and more agile though a fresh approach to the teaching and practice of lean. With a philosophy derived from his years as a teacher and a running coach, he helps companies reinvigorate their lean efforts by developing an accessible on-ramp for their lean journeys. Dan has worked with clients throughout the US and Europe. Past clients have included Microsoft, WL Gore, Abbott Vascular, NYU Medical Center, Velux, CamelBak, Clif Bar, Microsoft, Goodyear Tire, and dozens of smaller companies.
He is a faculty member at the Lean Enterprise Institute and teaches at the Stanford University Graduate School of Business, the Stanford Continuing Studies Program, and the Ohio State University’s Fisher School of Business.
He is an author of two commercially published books--A Factory of One and Building the Fit Organization—both of which were honored with Shingo Research Awards. He’s spoken at the Lean UK Summit, the Lean Island Conference in Reykjavik, the LEI Transformation Summit, the Shingo International Conference, and numerous Association of Manufacturing Excellence Conferences.
Markovitz lived in Japan for four years and is fluent in Japanese. He holds a BA from Wesleyan University and an MBA from the Stanford University Graduate School of Business.
Day 1: Building Fit Governments, One Person at a Time
The Six Principles of a Fit Organization
- Commit To Improvement
- Increase Value, Don't Cut Costs
- Think Horizontally
- Standard Work
- Visual Management
- The Coaching Triangle
"Continuous improvement is a new way of being, not a form of corrective action."
Examples of Visual Management by Participants
Day 2: Factory of One
- Redesign Your Value
- Working, Reference, Archive
- Create Standard Work
- Dump, Delegate, Do, Designate
- Accurate & Complete Communication
- Visual Management
- Find Flow
One Action I Can Do Tomorrow
- Throw things out
- Check work email on phone less
- Organize my desk
- Find a way to work visual
- Rethink how I use Outlook
- Turn off email notifications
- Don't bring work home and focus on my family
- Stop multitasking
- Eliminate multiple email folders! Rely on search
- Blocking out time for me
- 2 Types of filing: Working and Reference
- Plan out tasks and standardize work
- Clean up my Outlook life!
- Red, Yellow, Green
- Delete when done
- Schedule time on my calendar
- Assessing my value add
- Find flow
Lean and Beyond 2017: Building Fit Governments, One Person at a Time is brought to you by the Government Performance Consortium, a partnership of the University of Washington Tacoma, the Washington State Auditor's Office and the Municipal Services and Research Center. Many thanks to the University of Washington Tacoma for hosting this event, to our sponsors from King County and the cities of Redmond, Renton and Sequim, and our hosting team.